Disabled Access

Physical Access.

The Festival site is steep and stepped in places however we do our utmost to make it possible for people with mobility issues and those in wheelchairs to have an enjoyable festival experience.

Disabled badge holders may drive from the campsite to the main Festival site (or if not camping, use the designated disabled parking on the festival site). From this site, wheelchair users will be able to access 8 out of 9 venues by using the road and path routes round the site – sometimes these are longer than the stepped routes (unfortunately the 9th venue has only tight stepped access) . We also have volunteers on hand who can help with pushing non motorised wheelchairs if visitors would find that useful.

The Campsite itself, and the main bar and trading area, with most venues located in it are flat grassy areas.

Toilets for wheelchair users are available on both the Festival site and the Campsite.

Instructions for arrival if you have mobility requirements:

– Please follow the AA signs to the main car park and campsite initially. You will need to pick up your wristbands from the festival box office, and will be able to drive right up to the box office to do so

– Disabled Badge holders will then be able to drive on to the main festival site to access disabled parking, please follow the clearly labelled signs. If you are a disabled badge holder, and haven’t informed us, it would be very helpful if you could do so asap, so that we can reserve a space for you.

– If you are not a disabled badge holder, you will be able to park in the main car park, and use the full-time festival shuttle of buggies and trailers, to get from the car park, to the main site. There will be stops at all the main venue areas.

– the shuttle will be free for you (and your carer if you have one) to use. For festival-goers with no stated mobility issues, there is a voluntary donation of 50p per journey

Access for Deaf or Hard of Hearing People

Our two largest venues are fitted with induction loop systems, the Festival Box Office operates a minicom, and we have a programme of BSL interpreted shows.

Access for Blind or Vision-Impaired People

As Storytelling and Music are both strong aural art forms, we have not provided an audio-described facility for performances. We do offer volunteer guides for blind or visually impaired visitors who need assistance finding their way around the site – just let us know in advance.

Carers Tickets

We offer complimentary tickets for one carer where a disabled person needs support to be able to attend. To be eligible for a free carers ticket you need to be either in receipt of middle or higher care component of Disability Living Allowance, or Higher Attendance Allowance, or have a Certificate of Visual Impairment. If you wish to use other proof of status, please email us at [email protected] to discuss.

To book your carers ticket, please book your own ticket online or by phone, then email [email protected] quoting your booking reference and stating your need for carers ticket. You may either scan email or send your proof of status in advance or present it at wristband collection on the day, whichever is more convenient for you.

For all Access needs, if you would like to take advantage of our volunteers’ support or shuttle buggies, please do drop us an email to [email protected] We’ll be happy to help as much as we can on the day, but advance notice will help us schedule our volunteers and offer the very best service.